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  1. RISE TV
  2. Troubleshooting

Troubleshooting

Technical help for signing in, streaming, and other issues

Website Issues

  • Help! My webpage says a 419 page expired.
  • What are some general solutions for other website issues?
  • Help! My screen says there is a 404 error.
  • Help! I have video loading issues.
  • What if the website won't accept my payment?

Accessing Account & Content

  • I have an account. Why am I unable to access content?
  • Why is the website asking me to Get Access Now when I am already subscribed?
  • Help! I can't log in.
  • Help! My “verify email address” link doesn't work.

Livestream Issues

  • What can I do if the live stream is buffering?
  • Help! I can't hear sound from the live stream
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